Frequently asked questions:

Where are the apartments located, and how do I get there?

📍Our apartments are located in Ljubljana’s pedestrian-only city center, at Soteska 6. Since the area is closed to regular traffic, you can only reach us on foot — but don’t worry, it’s only about 250 meters from the nearest parking, bus, or taxi stop.

Where is the nearest parking?

🅿️ We offer three guest parking spaces in "Garažna hiša Šumi" on Slovenska cesta 14. Parking is 20€ per night and must be reserved in advance.
From the garage, you can enter through a back entrance leading directly to our courtyard, which makes arrival and departure easy.
Other nearby options:
• Parkirna hiša Kongresni trg (Kongresni trg 1)
• Parkirna hiša Šubičeva (Šubičeva ulica 3a)
Street parking (white zones) is limited and paid during the day, but free from 19:00 to 07:00.

When is check in?

🕒 We offer fully contactless check-in. Before your arrival, we’ll send you a link where you can fill in your guest details online. Once that’s completed, you’ll receive your access code, and you can arrive at any time after 15:00 — no need to coordinate with us. We’re not there in person to welcome you, but we’re always available if you need any assistance.

Can I check in online?

💻 Yes, we offer online check-in to make your arrival as smooth as possible.

What time is check-out?

🕙 Check-out is by 10:00 on the day of departure. No need for any formalities — just take your belongings and close the door behind you.

Can we store luggage before check-in or after check-out?

🎒 Yes, we offer luggage storage in case of early arrival or later departure. Just let us know in advance, and we’ll send you the instructions for access. It’s a convenient way to make the most of your time in Ljubljana without carrying your bags around.

Are pets allowed?

🐾 Unfortunately, pets are not allowed in our apartments.

Is there Wi-Fi?

🌐 Yes, free high-speed Wi-Fi is available in all apartments.

Are bed linens and towels included?

🛏 Yes, fresh bed linens and towels are provided for all guests.

Is cleaning included in the price?

🧼 Yes, final cleaning is included. For longer stays, additional cleaning can be arranged upon request (extra charge applies).

Do the apartments have a kitchen?

🍳 Yes! All apartments have a fully equipped kitchen, including a stovetop, fridge, cooking utensils, and basic appliances like a kettle and microwave.

Do you provide baby beds or high chairs?

👶 Yes, we can provide a baby cot or high chair upon request. Please let us know in advance so we can prepare everything for your arrival.

Is there air conditioning or heating?

❄️ Yes, all apartments are equipped with air conditioning and central heating, so you’ll be comfortable year-round.